‘Integrity’, leadership, communication and performance: the most valuable post you will read this year?

If you have integrity, nothing else matters. If you don’t have integrity, nothing else matters. – Harvey Mackay

The Customer Blog

This post is associated with and follows on from the previous post: Want a breakthrough in customer-centricity in 2012?  Start with ‘Integrity’.  This post clarifies what I wrote in the earlier – some people did not get what I was getting at and I take responsibility for that – and extends ‘Integrity’ into the domain of leadership and business performance.  If you are up for being customer-centric and improving the performance of your organisation then you absolutely have to grapple with the domains of ‘Integrity’ and leadership and connect the two together.  So let’s take a deeper look at these and how they fit together.  This is a long post AND you can get a lot of value out of it if you take the time to really read it and digest it.  Some of you are going to find all kind of issues (too long, too boring, too…

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The single most important distinction of our lives. And why it doesn’t matter.

I have discovered along the way that when you come from happiness you don’t have to go looking for it. Pain is nearly unavoidable and suffering is always optional. Your “act from what simply makes sense” is for me acting from inspiration, from that small quiet voice that ‘knows’ the way and when I give it the attention it deserves AND act on its wisdom…. even pain becomes optional. This is an awesome post!

A World that WORKS for Everyone?

What is a ‘World that works for everyone, with no one left out and no one left behind’?

This is one of my oldest morning questions and one I have almost no answers that make any difference.  Pick any perspective and there will be plenty of people left out. Jobs are going to continue disappearing and as robots and computers handle more and more that once was for humans what will that mean for ‘everyone’?

Is our environment on earth really headed in a disaster direction or is the conversation all manipulation? How would you know either way?

Is the question the problem?

The vast majority, 98%, let the 2% run, decide, control and earn 98% year after year, decade after decade.  One world for everyone would mean what? Revolution? Counting on someone or something to fix or change it seems dubious, hilarious and since it has never happened before ever, you will be waiting a long long time for nothing.

The caterpillar has no inkling from any perspective it will be a butterfly.  How many caterpillars ever become butterflies?   I am more interested in effortlessness. That is something each of us could actually discover and produce for ourselves. Enough of us just might create a path everyone could follow.

Mind-Blowing Temperature Fraud At NOAA

Reported and ‘recorded’ temperatures are surface fakery run amuk worldwide. Measured, seldom mentioned remains unfudged. Pretty much everything in the lame stream media, all the 3 letter guys, report the same myths. The truth is out there…

Real Climate Science

The measured US temperature data from USHCN shows that the US is on a long-term cooling trend. But the reported temperatures from NOAA show a strong warming trend.

Measured : ushcn.tavg.latest.raw.tar.gz
Reported : ushcn.tavg.latest.FLs.52j.tar.gz

They accomplish this through a spectacular hockey stick of data tampering, which corrupts the US temperature trend by almost two degrees.

The biggest component of this fraud is making up data. Almost half of all reported US temperature data is now fake. They fill in missing rural data with urban data to create the appearance of non-existent US warming.

The depths of this fraud is breathtaking, but completely consistent with the fraudulent profession which has become known as “climate science”

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The Cause for Complaining vs Effective Action and Accomplishment

What is the real cause people use to complain instead of taking action about anything?

When we dream of abundance, friendship, health, happiness, or romance, we seldom wonder how it affects our best interest or anyone else. When we dream of a specific employer, deadline, diet of the month, specific dollar amount, specific love interest, or specific house, we contradict ourselves frequently and may become stuck with an outcome. There are at least five levels of ‘responsibility’ but if you are stuck in one complaining lets you pass the blame elsewhere.

You must take personal responsibility. You cannot change the circumstances, the seasons, or the wind, but you can change yourself. That is something you have charge of. – Jim Rohn

‘Drive to the light’ is how racecar drivers operate at over 200mph. Keep your eye on the horizon, the end general enough that filling in the between with specifics is how to get there, not the final goal. Each intermediate goal is a temporary pit stop along the way, a place to fill up ones energy reserve on the accomplishment and set off as soon as possible for the horizon. Once in motion toward the light, a new intermediate goal will appear that takes you closer. Keep all your goals safe, if you share them with anyone; first KNOW they will help energize you on the way or keep them secret. The best rule, share and declare only accomplished goals publically.

Just as your car runs more smoothly and requires less energy to go faster and farther when the wheels are in perfect alignment, you perform better when your thoughts, feelings, emotions, goals, and values are in balance. – Brian Tracy [and in alignment!]

We succeed and fail based on our ability to create and live by powerful distinctions. If you only grok ‘picture’ but not ‘window’ or ‘door’ your escape from the rooms you find yourself in would be impossible. If you don’t know the difference between mushrooms and toadstools, you will be sick [or worse] often.   We defend our points of view, our distinctions often to our death or others. Principles do not change but distinctions are something you can take on or put down, like a pair of special glasses, to see if what is there is really there or is just your ‘prescription’ altering the view.

The distinction between the past, present and future is only a stubbornly persistent illusion. – Albert Einstein

There are perhaps at least four ‘domains’ of knowing or knowledge. There is all that you know and there is all that you don’t know. Being more accurate, there is all that you know that you know and we tend to live comfortably within those myths and beliefs. There is what you know you don’t know and we are trained to find a doctor or some other expert to solve what we know we don’t know. I hope their knowing what they know is not mostly myth. [Global warming for example] Our direct source of all knowing is an unimaginably large place for what we don’t know that we don’t know. The ability to rummage, dawdle and observe what you don’t know that you don’t know is not taught in any school I attended. The classes are available however. The don’t know that you don’t know domain does have boundaries however, suggesting some other infinite area holding all of it. I mean the universe is expanding [as claimed since the ‘Big Bang’] to where and what is it expanding?

People who think they know everything are a great annoyance to those of us who do. – Isaac Asimov

A short aside about superstition and myth you must consider. Before anything is a myth or superstition, it was revered truth first. Black cats are unlucky is an example. Once this was really true and the myth still has power but they are just cats. Pretend for just a short while daily, that everything you see and ‘buy’ as true, is a myth or superstition that owns you. It will push you out of your comfort zone when you take on some other view or perspective. There is humor and wisdom in the exercise.

Security is mostly a superstition. It does not exist in nature, nor do the children of men as a whole experience it. Avoiding danger is no safer in the long run than outright exposure. Life is either a daring adventure, or nothing. – Helen Keller

Until you are willing and able to change what and how you think, nothing in your life will change ‘buy’ your say so. What does is someone else’ say so.

A recent post much shorter by Seth Godin

Personal growth and changing your mind-set is course one!

What is More Important than Time?

This a recent email to my LinkedIn connections. It fits well here too. The more I discover the more I find I do not know. I wonder if that is a reason so many stop their discovery process. Living inside a myth is easier.

I have accomplished many successes over the course of my life and the most profound and rewarding happened quickly without any struggle or effort on my part. The common refrain that success comes by hard work and persistence is a large lie in my view. Good for keeping employees nose to the grindstone. Discovering what I do best and learning how to delegate the rest has been my focus. What is the source of effortlessness in this moment? My greatest successes happened while operating as an employee however.   That period is no longer available to me and for millions of others worldwide. I have reached the place where it is clear to me that what it takes to succeed now is entirely different from what it took to succeed as an employee. While many of the ‘rules’ for success may be similar and apply in all cases, principles if you will, there is much I have yet to discover.

I have determined three simple conditions are essential for my success. One is the beliefs I view the day provide what is possible for me to achieve. Limiting beliefs or worse, incongruent opposing beliefs produce failure. When I cannot set aside a belief and replace it with another, even for just a moment, I am stuck.

Two is clarity comes from simplicity and enables focus. My daily ‘doing now’ list is short and replaced the long to ‘to do’ list I used to beat myself up with every evening.

The most important condition for effective action and accomplishment, for success daily is not time nor is it a set of skills I must continue to master. It is not intention, passion, bliss, or effective goal setting. All are useful but without one condition present make no difference. It is not in any of the courses I have taken over the last thirty years on leadership and dozens of other useful experiences. Concepts are always different from reality. When I have ‘this’ everything I do works. Without enough of ‘it’ I fail. This was useful as an employee but not essential to my day-to-day successes. What is it? Let me know and a future post will divulge my answer.

 

Success Clues and Required Conditions

I have spent decades participating in MLM.

No longer however.

Everyone I know wants more money and more time to spend it on a healthier life. Given

Less than 1% of the MLM community ever does!

what MLM offers everyone should be in one. NOT!

The three essential requirements to succeed with any MLM are you must be employed or you lose the income required to pay for the program every month.  You need a large list of a warm and hot market where you are an influencer OR you are willing to build one. The other requirement is a the five plus year commitment to see it to fruition.  Remove any of the three and failure is guaranteed. The numbers tell the tale.  I say much more here!

Leadership, Conversation, Action or Something Else?

I am reading two to three books at any time. There are a couple I sip on less than daily.

Leadership is a topic of interest for me and many of you as well.  Like most of what we know, the blief and commentary are often unrelated to the experience.  I am less and less inclined to buy the compost version of leadership, the one that sets itself up to be followed and instead I am looking for the practices and principles of what will it take for all of us to lead, to no longer following anyone.

Leadership is not a postion or an office but requires integrity [do you do what you say you will do to yourself?], authenticity [rare in a world filled with mobs and copy cats], a commitment to something bigger than yourself [the capacity was not completely taken from you in grade school] and a stand for being cause-in-the-matter [no there is nobody to blame.].

I find it rarely.  How about you?

Time to Push the Envelop, increase the Comfort Zone

Look for my posts besides here!!!

People are always blaming circumstances for what they are. I don’t believe in circumstances. The people who get on in this world are the people who get up and look for the circumstances they want, and, if they can’t find them, make them.

Check out http://eisbrener.net/blog/passion-purpose-beliefs-lies/ now! Your thoughts and comments are welcome and appreciated!!

As long as you live ‘outside’ your comfort zone you will struggle. Live totally inside and you will always come up short. What is just right for you?

Goals, Past, Present, 2015

The end of the year and the beginning of a new one is the most common theme this week worldwide. What are your goals for the year ahead?  I am grateful for this last year’s lessons and successes.  I am excited for 2015.  What does the New Year hold for each of us?

What makes the difference for each of us?

You must live for another if you wish to live for yourself. – Seneca

And when overlaid with…

Life yields only to the conqueror. Never accept what can be gained by giving in. You will be living off stolen goods, and your muscles will atrophy. – Dag Hammarskjold

The clue is to hold two different thoughts in place at the same time.

I live life on vacation in paradise.  It does not occur that way for everyone and it annoys some people who believe I did not ‘earn’ it.  The conventional ‘golden rule’ is to treat others how you wish to be treated.  Even when practiced it is abuse, because it is completely wrong. Nobody wants to be treated how ‘I’ want to be treated except me. Everyone wants to be treated how they want to be treated but most have ‘given in’ to normalized behavior!

Every human being is unique: you cannot treat men and women as units in a neat scheme without doing violence to them. – Gerald Vann

Discovering how others want to be treated is mostly observation and a few questions. Along the way you may even discover what your gift is that puts you on vacation in paradise.

Realizing when you have one good hammer, everything appears to be a nail worth pounding, requires a level of discernment that can only comes after many experiments. Figuring out which experiments worked and what the ingredients were before you pounded them into the ground may take a long time and annoy many along the way.

What I have discovered is most of what’s sold as required skills, attitudes and formula essentially blame the victim for their failure.  I know life is designed to work. If it isn’t working, I am either working from the wrong design or telling a story about it that keeps it all drama. I have never bought the fear angle.  The sloth perspective needs more work.

When am I being lazy?  If my minimum daily new contact number is ten and after a week or so of fifteen plus daily I slack off to ten or even 5, am I being slothful?  We all tend to be more critical of ourselves than useful.  Others may shirk from doing anything because they can’t do my ten as easily as I am. I couldn’t in the beginning either but no one noticed, not even me.  I wish I knew how to give people the ability to ‘play’ in this sandbox no matter what happens, rain or shine.  Something about willingness is missing too often.

We all live inside a network of people.  I have managed to assemble a large group in many places.  This last couple of months I have spent more time on my cold frozen market.  What I didn’t realize, even though I knew the correct answer, is it takes many more contacts to warm people up to what is possible.  It requires more of me being present.   I am in the collecting decisions business.  We make decisions based on a number of factors using one or more decision trees we have developed.   Most of what I knew before last year was how to lead someone to a decision with his or her mind.  It may be useful to know how but essentially powerless when either the heart or the gut says otherwise.  I discovered the mind was never designed to make decisions but has only been recently ‘programmed’ by schooling and advertising to run the show leaving people stuck in emotional dramas because their gut and heart is either screaming “NO” or is ignored entirely.  Much of the sales training is mind based and therefore mindless.

I am committed to discovering how to let my heart and gut rule and allow the mind to follow, consult from time to time and keep track of the statistics.  Success has always come from who I know being greater than what I know.  What I know is often a perspective limited to a single point of view I hold in the moment that always changes if I move or if I am moving, stop and pause for a moment to take another look.

One of my morning queries is ‘What is my source for being ‘notoriously’ happy today?’  The question has proven useful.  I have a minimum daily contact of ten people.   Combined with follow-ups and various other tactics in place when I keep the commitment, happiness occurs all over the place and I find myself doing more than I said.  The habit bears fruit while when doing less, plus $1.25 doesn’t buy a paper and a cup of coffee.  Funny how that works and the fruitful busy button will stay pushed without effort or trouble at ten or higher.  I am not saying the correct answer for anyone else is an MDC of ten.  You must find your number.  It is greater than zero.

There is another value I enjoy called effortlessness that appears at ten and higher.  I suggest effortlessness is comprised of four equal partners, integrity, responsibility, defenselessness and acceptance.  All four require more study and practice on my part and I will move into mastery of all four in 2015.   The key has been following my heart and gut in practice while ignoring the constant nattering of the minds’ ‘never good enough’ equations.

Another overlay is instead of a ‘to do’ list I have a “Doing Now List”.  That as long as I use it as designed doing today what I said I would do today is almost an automatic.

The tactic I find most useful in accomplishing everything is:

Ask until given to you.
Seek until you find.
Knock until the door opens.
[repeat]

The reasoning or strategy using any tactic comes from your purpose, goal, dream or vision of the future.  I have shared a number of my dreams and goals over the years and a few I wrote down without telling anyone.  The ones that happened with the least struggle, effortlessly were the secret ones I revealed after the fact.  Making your goals public was the method I learned first.  A Brian Tracy course suggested I needed to be less public to nearly secret about the goals until after accomplished.   A skill, like riding the bicycle, only happens in the use and experience of it.  An excellent blog post on the Six Types of Goal Setters written three years ago by Arina Nikitina is worthy of annual review.  In 2015, I will help at least 50 people produce ongoing residual income that will be greater than their expenses.   The math suggests it is possible in ten years, ten months or ten weeks.  The one variable I have no control over is you. Do you?